Kenya Power has released a token update following a system failure that affected the purchase of prepaid tokens and the settlement of electricity bills by customers across the country. According to the customer alert issued at 1330hrs, Kenya Power reported that its prepaid vending and bill payment systems are currently down as a result of
Kenya Power has come under scrutiny after customers reported difficulties and errors while attempting to purchase electricity tokens after the blackout on Wednesday, July 29, 2026. Reports indicate that Kenya Power prepaid systems have been down since the blackout, and Kenyans are not able to purchase tokens. Several customers logged on to social media to
Kenya Power has planned outages in selected areas in Nyeri, Embu, and Kirinyaga counties on Monday, 27th July 2026, for routine inspection of its power network. According to a public notification, customers in certain areas of the region may experience outages for up to eight and a half hours. Throughout Nyeri County, the electricity will
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