The Communications Authority of Kenya (CA) has introduced new safeguards that could change how mobile operators deactivate and recycle unused numbers amid growing concerns over subscriber privacy. The regulator has issued draft procedures and technical safeguards for deactivating and recycling idle mobile numbers. The measures aim to ensure the efficient use of Kenya’s numbering resources
The Office of the Data Protection Commissioner has directed United Winners DT SACCO to pay a complainant after determining that the organization broke the law by disclosing the complainant’s personal information, thereby infringing on the constitutional right to privacy. In its determination on the complaint by Margaret Nzula, who had accused her ex-employer of disclosing
The Central Bank of Kenya (CBK) has approved Safaricom’s plan to mask phone numbers in M-Pesa transactions, a move designed to enhance privacy and align mobile money services with Kenya’s Data Protection Act 2019. The initiative will cover peer-to-peer transfers, PayBill, and Till payments, with the rollout expected in February 2026. Under the new system,
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