The Nairobi Water and Sewerage Company has responded to concerns over a photo showing dark, dirty water flowing from a household tap in Nairobi. The image has been widely shared on social media, with different posts linking it to residents in areas including Nairobi West, Thika Road and Kilimani. Residents raised concerns that the water
Nairobi Water has announced a temporary water supply interruption affecting several estates in Nairobi County. In a notice dated Friday, June 19, 2026, the Nairobi City Water and Sewerage Company (NCWSC) said the interruption is a result of a leakage on the NCT Raw Water Pipeline near Kigoro Treatment Works. “We wish to inform customers
Customers in Nairobi’s Lower Embakasi area will soon access services from a new location after Nairobi Water announced plans to relocate its regional office. The move will take effect on Friday, May 8, 2026. It marks a shift for residents who have been relying on the current office at Shujaa Mall. The utility company said