As organisations collect increasing amounts of personal information, the role of a Data Protection Officer has become increasingly important. Businesses, government agencies, hospitals, schools and other institutions routinely handle names, phone numbers, identification details, financial records and other personal information. As a result, they need clear policies and effective systems to protect this data from
The Office of the Data Protection Commissioner has directed United Winners DT SACCO to pay a complainant after determining that the organization broke the law by disclosing the complainant’s personal information, thereby infringing on the constitutional right to privacy. In its determination on the complaint by Margaret Nzula, who had accused her ex-employer of disclosing
Betting firm Betika Kenya has been ordered to pay KSh250,000 in compensation to a customer after unlawfully refusing to delete his betting account, in a landmark determination by the Office of the Data Protection Commissioner (ODPC). The ruling follows a complaint filed by Bosco Otieno, who in June 2025 formally requested the permanent deletion of
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