Top 10 Banks With Most Deposit Accounts Below Ksh 500,000

The Central Bank of Kenya (CBK) has revealed the number of deposit accounts holding less than Ksh 500,000 across commercial banks as of December 2025, with NCBA Bank recording the highest number.

The CBK, in its 2025 Bank Supervision Annual Report issued on September 22, 2026, provided data on customer deposit accounts as of December 2025.

According to the report, NCBA Bank Kenya had 36,268,400 deposit accounts with balances below Ksh 500,000 by the end of December 2025.

Equity Bank Kenya followed with 13,728,411 accounts, while KCB Bank Kenya recorded 12,244,189. Co-operative Bank came fourth with 9,326,055 accounts below the Ksh 500,000 threshold.

CBK Reveals Banks With the Highest Number of Small-Balance Accounts

Absa Bank Kenya took fifth place with 2,629,804 deposit accounts below Ksh 500,000. Family Bank followed with 1,804,745 accounts.

Meanwhile, Diamond Trust Bank (DTB) recorded 659,547 accounts in the category. National Bank of Kenya followed with 478,912 accounts, placing it eighth.

I&M Bank Kenya recorded 451,204 deposit accounts below Ksh 500,000, while Stanbic Bank Kenya completed the top 10 with 328,616 accounts.

Overall, NCBA led with 36,268,400 accounts, followed by Equity Bank Kenya with 13,728,411, KCB Bank Kenya with 12,244,189 and Co-operative Bank with 9,326,055.

Absa recorded 2,629,804 accounts, followed by Family Bank with 1,804,745, DTB with 659,547, National Bank of Kenya with 478,912, I&M Bank with 451,204 and Stanbic Bank Kenya with 328,616.

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NCBA Had 36 Million Accounts Below Ksh 500,000

Beyond the rankings, the report shows a wide difference between accounts below and above the Ksh 500,000 threshold.

NCBA, for example, had 45,417 accounts above Ksh 500,000 compared with 36,268,400 below the threshold.

Similarly, Equity Bank recorded 141,259 accounts above Ksh 500,000, while KCB had 130,915. Co-operative Bank recorded 94,016 accounts above the threshold compared with 9,326,055 below it.

Compared with December 2024, NCBA increased its accounts below Ksh 500,000 by 3,226,300 to reach 36,268,400.

Co-operative Bank also added 5,548,149 accounts, while Absa increased its total by 281,728 and DTB by 127,542.

KCB Records Sharp Decline in Small-Balance Accounts

On the other hand, KCB experienced a sharp decline in accounts below Ksh 500,000, dropping from 53,568,335 in December 2024 to 12,244,189 in December 2025.

At the same time, Equity’s accounts fell from 14,271,956 to 13,728,411, while Family Bank’s total dropped from 2,901,563 to 1,804,745.

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The CBK report said the number of deposit account holders across the commercial banking sector declined by 29.4 percent during 2025.

It linked the decline to the consolidation of a financial inclusion fund’s savings balances into a single custody-administered account, which led to aggregated reporting of customer wallet balances.

Consequently, commercial banks recorded 80,676,276 deposit accounts in December 2025, down from 114,244,211 a year earlier.

Microfinance banks recorded an additional 3,435,553 accounts, bringing the combined total for commercial and microfinance banks to 84,111,829.

Despite the decline in account numbers, customer deposits across the banking sector increased by 11.6 percent to Ksh 6.12 trillion in December 2025, from Ksh 5.48 trillion in December 2024.

The CBK attributed the growth to deposit mobilisation initiatives by commercial banks.

KCB bank figures highlight the largest change among the major banks, with accounts below Ksh 500,000 falling by 41,313,548 from December 2024 to December 2025.

NCBA recorded 36,268,400 accounts, while Co-operative Bank had 9,326,055 accounts in the category.

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