Safaricom has rolled out a free airtime offer for customers who follow its official WhatsApp Channel, giving users an opportunity to redeem the reward through the My OneApp platform. In a notice dated August 7, Safaricom encouraged users to follow the Channel, saying the registration process takes less than 10 seconds before customers can access
The Employment and Labour Relations Court in Nairobi has upheld Safaricom PLC’s decision to dismiss former senior manager Brian Njoroge Wamatu over allegations that he accessed and shared confidential company information without permission. In a judgment delivered on July 30, 2026, Justice Benard Manani dismissed Wamatu’s case, ruling that Safaricom had a valid reason to
Safaricom has launched a new customer campaign dubbed PATA MORE, introducing enhanced data bundles, new M-PESA Pochi La Biashara charges, and more. The campaign, launched on July 31, 2026, aims to provide its customers with more value for their money across Safaricom connectivity products and M-Pesa services. According to Safaricom, under the latest new offers,
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