Huduma Kenya has explained that it is still charging KSh1,050 for ID card replacements despite President Ruto’s directive scrapping the fees.
Ruto declared that Kenyans will now replace their ID Cards free of charge in a move aimed at ensuring no eligible voter is locked out of registration ahead of the next General Election.
He announced the government will waive all charges related to the replacement of lost or damaged ID cards to make it easier for citizens to obtain the crucial document.
“I will ensure that no one is blocked from registering as a voter because of issues related to the National ID. From now up to the next election, we will ensure that even replacement of ID is free to ensure that everybody receives the ID and they are served as it should be,” Ruto said.
The Head of State emphasized that access to identification documents remains a major barrier for many young Kenyans who want to take part in the electoral process.
He noted that the move by the government is aimed at following inclusiveness and safeguarding the democratic rights of every citizen.
Ruto repeated that replacement of ID Cards will be free during his visit to Nakuru County on October 29, 2025.
Also Read: Ruto Declares Free ID Card Replacements for Kenyans
However, in a statement issued on October 29, Huduma Kenya appeared to contradict the President’s directive, clarifying that the ID replacement fees have not yet been waived.
Huduma Kenya said it is waiting for official communication via a gazette notice to implement Ruto’s directive.
Also Read: How to Replace Lost ID Card
Further, Huduma said it will share any updates regarding changes to policy and fees through its social media platforms.
“Hello, at this time, the ID replacement fees have not been waived. We are awaiting official communication through a gazette notice. Once published, we will share any updates regarding fees or policy changes on our official social media channels,” said Huduma Kenya.
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Huduma Kenya Nairobi Office
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