Maasai Mara University has corrected the error on the academic transcript following the Commission on Administrative Justice intervention.

The University made the effort to correct a transcript for a former student following the intervention of the Commission under the Access to Information Act, 2016.

According to the notice released by the Commission, the former student, EKS, filed an appeal after the Registrar of Academic Affairs failed to correct erroneous information on his fourth-year transcript.

“The former student, EKS, made an application for review under the Access to Information Act, 2016, following the failure by the Registrar of Academic Affairs to correct erroneous information on his fourth-year transcript. According to EKS, he brought to the attention of the Registrar an error on his transcript, which reflected the academic year as 2011/2012 instead of the correct academic year, 2014/2015. Since he did not receive the necessary assistance from the University, he sought the intervention of the Commission.l,” read part of the notice.

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How the Commission Acted

After the matter reached the Commission’s desk, they gave the Registrar of Academic Affairs of Maasai Mara University seven days to provide an institutional report.

“The Commission, pursuant to Section 22(3) of the Access to Information Act, 2016 and Regulation 25(1) of the Access to Information General Regulations, 2023, hereby notifies you of the application and requests your institutional report or any further relevant information regarding the request for correction within seven days to provide appropriate direction on the application,” read a letter from the Commission to the Registrar.

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How the University Acted

When the Commission intervened in the situation, the University made a step to correct the error in the transcript.

Additionally, EKS was told to submit all of his year one to four transcripts for corrections.

“Following the intervention, the University corrected the error in the transcript and requested EKS to present all his Year One to Four transcripts to collect the corrected versions, thus resolving the issue,” the Commission stated.

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Commission’s notice showing how Maasai Mara University corrected error on student’s transcript. PHOTO/C