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The Social Health Authority (SHA) has issued a notice to all employers and employees regarding the remittance of health contributions.
In a notice dated Thursday, March 12, 2026, the Authority, through its Chief Executive Officer (CEO) Dr. Mercy Mwangani, reminded both parties to remit health contributions on time to ensure uninterrupted access to services.
“The Social Health Authority (SHA) reminds all employers of their legal obligation to deduct and remit employee contributions on or before the 9th day of the following month to ensure continued access to services,” read part of the notice.
SHA stressed that employers are legally obligated to deduct and remit employee contributions by the 9th day of the following month. Failure to comply could disrupt employees’ access to essential health services under the Bima Bora and Alya Nyumbani programs.
SHA further encouraged employees to regularly verify their contribution status and ensure that deductions made by their employers are reflected in their account statements. Members can check their status through several channels:
- Their profile on the Afyayangu portal at www.afyayangu.go.ke
- The Afyayangu App
- Dialing *147# on mobile phones
- Visiting https://eligibility.sha.go.ke/
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SHA Message to Kenyans
The authority also urged members to report any discrepancies or delays in contribution remittance immediately via customerservice@sha.go.ke.
“Timely remittance of contributions is crucial to ensure compliance and protect members’ access to services,” stated Dr. Mercy Mwangangi, CBS, Chief Executive Officer of SHA.
For more information, the Authority urged members to contact SHA toll-free at 147 or visit their offices at the SHA Building, Ragati Road, Community, Nairobi.
About the Authority and how Contributions Are Channelled
The Social Health Authority (SHA) in Kenya was launched on October 1, 2024, replacing the previous National Hospital Insurance Fund (NHIF) as part of reforms under the Social Health Insurance Act, 2023.
The move was aimed at advancing universal health coverage (UHC). The SHA now manages the Social Health Insurance Fund (SHIF), into which contributions are paid to provide health benefits to workers.
For salaried employees in the formal sector, contributions are calculated at 2.75% of the employee’s gross salary, which includes basic pay and regular allowances.
Also Read: “People Are Mad”: Ruto Responds to Claims of Ksh 50 Billion Loss at SHA
Employers are responsible for deducting contributions from employees’ monthly salaries through payroll and remitting them to SHA via the SHA Employer Portal (employers.sha.go.ke) or other approved channels.
Contributions must be remitted by the 9th day of the following month. Employers are required to register their businesses and employees on the SHA portal. While employees do not remit contributions directly in salaried cases, they can self-register through USSD (*147#), the SHA portal (sha.go.ke), or assisted methods.
Late remittance attracts a 2% penalty per month on unpaid amounts.
Non-salaried Kenyans, including self-employed, informal sector workers, freelancers, and unemployed households, contribute directly to the Social Health Authority (SHA) through the Social Health Insurance Fund (SHIF). Contributions of household income are determined via means testing.
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SHA CEO Mercy Mwangangi at a past event. PHOTO/SHA
