KRA Launches New Automated Payment System: How it Works

The Kenya Revenue Authority (KRA) has launched an automated payment system aimed at simplifying the settlement of tax liabilities and enhancing compliance among taxpayers.

In a notice on November 11, KRA announced the introduction of a new Automated Payment Plan (APP) mechanism.

KRA said the APP is part of the ongoing efforts to enhance convenience and compliance.

“The Kenya Revenue Authority wishes to inform taxpayers and the general public that, as part of its ongoing commitment to enhance convenience and promote compliance, it is introducing a new Automated Payment Plan (APP) mechanism,” reads part of the notice.

“This system-driven solution enables eligible taxpayers to settle outstanding tax liabilities, including principal tax, penalties, and interest, through structured instalments.”

Also Read: KRA Announces Changes to Tax Compliance Certificate Application Process

Requirements to Qualify

To qualify for the APP, taxpayers must meet the following conditions:

• Possess a valid KRA PIN and be fully compliant with iTax registration and profile updates.
• Have a confirmed tax liability in the KRA system that is not subject to active litigation or appeal.
• Demonstrate genuine inability or impracticality to settle the full liability in a single payment.
• Submit a proposed instalment schedule via iTax or other designated KRA portals, subject to system validation.
• Ensure the instalment period does not exceed six months.

Also Read: KRA Names New Commissioner for Micro and Small Taxpayers

KRA Warns Taxpayers

KRA warned that failure to adhere to the agreed-upon payment schedule may result in termination of the plan and trigger enforcement actions.

“These may include revocation of the Tax Compliance Certificate and other legal recovery measures,” KRA added.

For clarification, taxpayers may contact the KRA Call Centre at +254 (020) 4 999 999, +254 (0711) 099 999, or via email at callcentre@kra.go.ke.

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KRA has announced the introduction of a new Automated Payment Plan (APP) mechanism. PHOTO/MyGov.