At the beginning of January 2026, several Kenyans reported on social media that they had received SMS notifications from Safaricom indicating that their Fuliza overdraft limit had been increased, allowing them to access a higher borrowing amount than before. Fuliza is a service that allows M-PESA customers to complete transactions even when their account balance
Safaricom has announced a scheduled system upgrade on its Fuliza overdraft platform that is expected to cause intermittent service interruptions early Monday morning. In a notice issued on November 15, the telco said the maintenance exercise will take place on Monday, November 17, 2025, from 12:01 a.m. to 2:00 a.m., affecting only Fuliza services. All
Safaricom has announced disruption in Fuliza loan deductions following what it described as a technical hitch in its systems. The mobile service provider confirmed the disruption, noting that the issue has affected customers relying on the popular overdraft service for daily transactions. The company assured users that engineers are already working to resolve the glitch