Safaricom PLC has provided an update on the planned M-PESA upgrade and associated disruptions. In a statement on Monday, September 22, Safaricom announced that the scheduled M-PESA system upgrade was successful, and all services have now been restored. Safaricom said customers can now access all M-PESA services, adding that it looks forward to serving all […]
Safaricom has announced a scheduled system upgrade that will result in a temporary disruption of all M-PESA services, including airtime purchases, for three hours on Monday, 22nd September 2025, from 12:30 a.m. to 3:30 a.m. In an official customer notice dated 19th September 2025, the telecommunications giant stated that the maintenance is part of its […]