Safaricom has issued an update on the major M-Shwari outage that has left customers unable to access the service for more than 12 hours. Customers expressed frustrations on social media on Tuesday, November 18. There were complaints that their deposits and withdrawals were not being reflected, and balances remained unchanged. In a statement at 2:27on […]
UPDATE: M-Shwari has announced that all its services have been fully restored following an earlier intermittent disruption, thanking customers for their patience and understanding. Dear Customer, All M-Shwari services have now been fully restored following intermittent disruption of service. Thank you for your patience. M-Shwari has announced that its services are currently unavailable, affecting customers […]
M-Shwari, a financial service available to all M-PESA users, has continued to transform mobile banking in Kenya by offering both savings and credit services directly through the M-PESA platform. The service allows customers to save as little as Ksh 1 and borrow loans starting from Ksh 1,000 up to Ksh 1 million. Besides providing instant […]