Detectives from the Directorate of Criminal Investigations (DCI) has arrested two M-PESA fraudsters in Kakamega County. In a statement, DCI said the arrest is part of the fighte to curb the rise of financial crime. “Law enforcement officers in Mumias East have arrested two key suspects involved in a series of M-Pesa fraud schemes in […]
Sent money to the wrong number? Don’t panic — it happens to many M-PESA users. Acting quickly and following the right steps can often get your cash back. This article explains why reversals are possible in some cases (and not others). It gives the information you will need, and the practical, step-by-step procedure to follow […]
Kenya Power has alerted customers that a planned M-PESA system upgrade by Safaricom will disrupt electricity token purchases and postpaid bill payments. According to the utility firm, the upgrade will take place in the early hours of Monday, September 22, 2025 (Sunday night), between 12:30 a.m. and 3:30 a.m. During this period, Kenya Power’s Paybill […]