When a subscriber of M‑PESA (operated by Safaricom) passes away without having left a clear PIN or instruction for their mobile-money account, the funds do not automatically transfer to family members or friends. Instead, the account is first frozen once Safaricom is notified of the death. If next of kin or an estate representative wishes […]
Safaricom has announced disruption in Fuliza loan deductions following what it described as a technical hitch in its systems. The mobile service provider confirmed the disruption, noting that the issue has affected customers relying on the popular overdraft service for daily transactions. The company assured users that engineers are already working to resolve the glitch […]
Detectives from the Directorate of Criminal Investigations (DCI) has arrested two M-PESA fraudsters in Kakamega County. In a statement, DCI said the arrest is part of the fighte to curb the rise of financial crime. “Law enforcement officers in Mumias East have arrested two key suspects involved in a series of M-Pesa fraud schemes in […]