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How to Reverse Wrong M-PESA Transaction
Gideon Barasa September 26, 2025

Sent money to the wrong number? Don’t panic — it happens to many M-PESA users. Acting quickly and following the right steps can often get your cash back. This article explains why reversals are possible in some cases (and not others). It gives the information you will need, and the practical, step-by-step procedure to follow

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The Kenya Power and Lightning Company (KPLC) Electricity House located along Harambee Avenue on May 27, 2025. Photo | Francis Nderitu
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Kenya Power to Temporarily Suspend Token Purchases for 3 Hours, Offers Alternative
Blake Otieno September 20, 2025

Kenya Power has alerted customers that a planned M-PESA system upgrade by Safaricom will disrupt electricity token purchases and postpaid bill payments. According to the utility firm, the upgrade will take place in the early hours of Monday, September 22, 2025 (Sunday night), between 12:30 a.m. and 3:30 a.m. During this period, Kenya Power’s Paybill

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