When a subscriber of M‑PESA (operated by Safaricom) passes away without having left a clear PIN or instruction for their mobile-money account, the funds do not automatically transfer to family members or friends. Instead, the account is first frozen once Safaricom is notified of the death. If next of kin or an estate representative wishes […]
Telecommunications giant Safaricom PLC has announced a transformative education initiative that will see the company offer 10,000 scholarships and build 600 schools across Kenya as part of its Citizens of the Future programme. The ambitious project, spearheaded through the M-PESA Foundation, aims to reshape the learning landscape by integrating technology, digital inclusion, and future-ready skills […]
Safaricom has announced disruption in Fuliza loan deductions following what it described as a technical hitch in its systems. The mobile service provider confirmed the disruption, noting that the issue has affected customers relying on the popular overdraft service for daily transactions. The company assured users that engineers are already working to resolve the glitch […]