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Tag: Safaricom PLC

Safaricom CEO Peter Ndegwa. PHOTO/Safaricom.
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Safaricom Announces 8-Hour Internet Downtime
Blake Otieno October 11, 2025

Telecommunication giant Safaricom PLC has informed its Home Fibre subscribers of a planned internet disruption lasting eight hours due to scheduled system maintenance. In a notice sent to customers on Saturday, October 11, the company stated that the maintenance exercise will take place from Sunday, October 12, at 10:00 PM to Monday, October 13, at […]

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How to Reverse Wrong M-PESA Transaction
Gideon Barasa September 26, 2025

Sent money to the wrong number? Don’t panic — it happens to many M-PESA users. Acting quickly and following the right steps can often get your cash back. This article explains why reversals are possible in some cases (and not others). It gives the information you will need, and the practical, step-by-step procedure to follow […]

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