Tag: Safaricom
Safaricom has issued an update on the major M-Shwari outage that has left customers unable to access the service for more than 12 hours. Customers expressed frustrations on social media on Tuesday, November 18. There were complaints that their deposits and withdrawals were not being reflected, and balances remained unchanged. In a statement at 2:27on […]
Safaricom has announced a scheduled system upgrade on its Fuliza overdraft platform that is expected to cause intermittent service interruptions early Monday morning. In a notice issued on November 15, the telco said the maintenance exercise will take place on Monday, November 17, 2025, from 12:01 a.m. to 2:00 a.m., affecting only Fuliza services. All […]
Safaricom has reported a profit of KSh 42.8 billion in its half-year financial results for 2025. While releasing the results, Safaricom CEO Peter Ndegwa said Safaricom Kenya achieved KSh194 billion in service revenue. This is an increase of 9.3% compared to the same period in 2024. Ndegwa said Earnings before interest and taxes (EBIT) grew […]
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