Safaricom has announced a scheduled system upgrade on its Fuliza overdraft platform that is expected to cause intermittent service interruptions early Monday morning. In a notice issued on November 15, the telco said the maintenance exercise will take place on Monday, November 17, 2025, from 12:01 a.m. to 2:00 a.m., affecting only Fuliza services. All
Safaricom has reported a profit of KSh 42.8 billion in its half-year financial results for 2025. While releasing the results, Safaricom CEO Peter Ndegwa said Safaricom Kenya achieved KSh194 billion in service revenue. This is an increase of 9.3% compared to the same period in 2024. Ndegwa said Earnings before interest and taxes (EBIT) grew
Telecommunication giant Safaricom PLC has retracted an earlier message that warned of an eight-hour internet disruption affecting its Home Fibre service. In a statement released on Sunday, October 12, 2025, in response to concerned customers, including a post directed at social media user @MomentaryMuse, Safaricom clarified that the alert was sent in error and apologized
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