Safaricom has confirmed the proposed acquisition by Vodafone Kenya Limited of 15% of the issued shares in Safaricom PLC from the Government of the Republic of Kenya and an Internal Reorganisation of Vodafone Kenya Limited. In a notice on December 3, the shareholders of Safaricom PLC (“Safaricom”) have been advised that on 03 December 2025,
Safaricom has issued an update on the major M-Shwari outage that has left customers unable to access the service for more than 12 hours. Customers expressed frustrations on social media on Tuesday, November 18. There were complaints that their deposits and withdrawals were not being reflected, and balances remained unchanged. In a statement at 2:27on
Safaricom has announced a scheduled system upgrade on its Fuliza overdraft platform that is expected to cause intermittent service interruptions early Monday morning. In a notice issued on November 15, the telco said the maintenance exercise will take place on Monday, November 17, 2025, from 12:01 a.m. to 2:00 a.m., affecting only Fuliza services. All