The Kenya Revenue Authority (KRA) has announced the rollout of a returns-filing option via WhatsApp through its Chatbot Online Care Assistant, eliminating the need to file returns through the Commission’s website. Speaking to the media on Thursday, January 23, 2026, KRA Commissioner General Humphrey Wattanga said the feature is now available on the Authority’s WhatsApp
The widely used messaging application, WhatsApp, owned by Meta, has subtly started introducing advertisements for an increasing number of users. This change, considered one of the most significant shifts for the platform in years, focuses on the Updates tab. Media outlets indicate that users in India and other areas are encountering promotional content specifically within