M-Shwari, a financial service available to all M-PESA users, has continued to transform mobile banking in Kenya by offering both savings and credit services directly through the M-PESA platform. The service allows customers to save as little as Ksh 1 and borrow loans starting from Ksh 1,000 up to Ksh 1 million. Besides providing instant […]
Telecommunication giant Safaricom PLC has informed its Home Fibre subscribers of a planned internet disruption lasting eight hours due to scheduled system maintenance. In a notice sent to customers on Saturday, October 11, the company stated that the maintenance exercise will take place from Sunday, October 12, at 10:00 PM to Monday, October 13, at […]
Sent money to the wrong number? Don’t panic — it happens to many M-PESA users. Acting quickly and following the right steps can often get your cash back. This article explains why reversals are possible in some cases (and not others). It gives the information you will need, and the practical, step-by-step procedure to follow […]