Old Mutual Partners With Paystack To Simplify Digital Payments Across East Africa

Old Mutual Group, on February 3, 2026, entered into a strategic partnership with Paystack to simplify and strengthen digital payments across its insurance and investment platforms, reducing transaction friction and improving the end-to-end customer experience across its digital journeys.

The integration enables customers to complete insurance and investment transactions more quickly and securely through multiple online and mobile payment channels.

By improving payment reliability and reducing drop-off at the point of payment, the partnership is expected to support higher conversion rates while enhancing operational efficiency across Old Mutual’s digital platforms.

“At Old Mutual, we are committed to delivering exceptional digital experiences for our customers. Partnering with Paystack allows us to provide a seamless payment journey, reinforcing our focus on customer convenience and innovation in financial services,” said Dr. Isaac Nzyoka, Group Chief Operations Officer at Old Mutual East Africa.

Part of a Broader Digital Transformation Strategy 

The collaboration forms part of Old Mutual’s broader digital transformation strategy, strengthening its growing digital ecosystem and supporting the continued expansion of digital insurance, investment journeys, and digital funds across East Africa.

Paystack is a renowned payment aggregator that enables businesses to accept payments securely and efficiently through online and mobile channels.

Its robust and scalable technology simplifies digital transactions, supporting businesses in delivering smooth and reliable payment experiences to their customers.

“We are pleased to partner with Old Mutual to enhance its digital payment capabilities. Our platform is designed to simplify payments, and we look forward to supporting Old Mutual in delivering a modern and efficient digital experience for its customers,” said Paystack Chief Technology Officer Vikaran Ubhi

By enabling frictionless payments aligned with the company’s digital-first customer lifestyles, the partnership enhances access to investment and protection solutions while reinforcing transparency and ease of use.

Building on Anchor 360 Digital Rollout 

This initiative builds on Old Mutual’s broader digital transformation efforts, including last year’s rollout of Anchor 360, a platform that digitises financial services by simplifying portfolio management, improving access to financial advice, and enhancing efficiency across the customer and advisor experience.

This partnership represents a significant step in Old Mutual’s ongoing digital transformation strategy, demonstrating the Group’s commitment to leveraging innovative technology to enhance customer experiences and support sustainable growth across East Africa.

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About Old Mutual Holdings

Old Mutual East Africa Group is a leading provider of comprehensive financial services, including insurance, investment, banking, and savings solutions.

As part of Old Mutual Limited (OML), a premier African financial services group with a presence in 12 countries, we combine local expertise with global experience to serve diverse client needs, leveraging advanced technology and world-class financial insights.

Our operations span across Kenya, Uganda, South Sudan, and Rwanda, where we offer a wide range of financial services through an integrated business model.

Also Read: Kenyans to Benefit as Old Mutual and Executive Healthcare Partner with AXA Global Healthcare

This includes life and general insurance, investment management, and banking services provided through Faulu Microfinance Bank.

We manage a Ksh 20 billion property portfolio that includes iconic buildings such as Equatoria Tower (South Sudan), Nakawa Business Park (Uganda), and Old Mutual Tower (Kenya).

For more information, please contact Group Marketing and Communications Annie Nibishaka ANibishaka@oldmutual.rw

About Paystack

Paystack builds technology to help Africa’s best businesses grow – from new startups to market leaders launching new business models. We make it easy for businesses to accept secure payments from multiple local and global payment channels, and then we provide tools to help you retain existing customers and acquire new ones.

As makers and business owners ourselves, we’re inspired by a vision of millions of exceptional businesses across the continent that are profitable, envied, and loved. We believe that in our lifetimes, businesses in Africa will routinely go toe to toe with the best companies on the planet and win. Building that world gives us purpose every day.

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The image shows Pay Stack Chief Technology Officer Vikaran Ubhi and Old Mutual Group Chief Operations Officer Dr Isaac Natoka
PHOTO/Old Mutual/Account