Crawford Capital Breaks Silence on South Sudan Revenue Collection Allegations
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Crawford Capital Ltd has dismissed allegations surrounding its role in the digitalisation of government services and revenue collection in South Sudan.
In a statement dated June 23, 2026, Crawford Capital said recent claims regarding its operations misrepresented its contractual role and the management of government revenue.
The company added that it operates digital platforms on behalf of government institutions under agreed contractual frameworks and does not determine taxes, government budgets, or exercise statutory state powers.
“Crawford Capital Ltd wishes to address recent public allegations concerning its role in the digitalisation of Government services and revenue collection in South Sudan. We would like to set the record straight regarding claims of revenue diversion, irregular fee structures, misuse of accounts, and procurement impropriety,” read part of the statement.
Crawford Capital Says Claims of Revenue Diversion Are False
Crawford said it entered into a public-private partnership agreement with South Sudan’s Ministry of ICT and Postal Services on November 19, 2019, to digitalise selected government services.
However, a year later, the company signed a separate agreement with the then National Revenue Authority, now the South Sudan Revenue Authority, to digitalise non-oil revenue collection.
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Under the arrangement, Crawford earns a 2% platform service fee for maintaining the digital system, providing security, and carrying out reconciliation services.
The company noted that its digital platforms were adapted to South Sudan’s legal and operational requirements using established technology systems commonly used in the industry.
Crawford further dismissed allegations that it retained government revenue, stating that the widely cited 75/25 revenue-sharing arrangement applied only to a separate US$15 convenience fee charged on selected digital services such as eVisas.
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In addition, the company said the arrangement did not affect government taxes, levies, or service fees, which remained fully payable to the relevant ministries.
It also argued that its 2 % platform service fee should be assessed against the reported growth in revenue collection and the inefficiencies associated with manual systems.
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Crawford also said the accounts in question were regulated trust or collection accounts held with commercial banks and not private company accounts.
The company explained that the accounts are reconciled daily, audited annually, and reported to the Bank of South Sudan in compliance with the Electronic Money Regulation, 2017.
Meanwhile, the Chief Executive Officer, Garang Mayom Malek, reiterated the company’s commitment to supporting South Sudan’s digital transformation agenda and welcomed scrutiny based on contracts, payment records, and system documentation.
“We provide technology that helps Government institutions deliver services and collect revenue more transparently. igThe facts are verifiable from the agreements, system records, and payment records,” he said.
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Crawford Capital Denies Misuse of Government Revenue and Trust Accounts. photo/ file