Kenyatta National Hospital Rolls Out Afya Apex System to Digitise All Operations

Kenyatta National Hospital (KNH) is rolling out a full transition from manual to fully digital systems across all hospital operations.

In a statement on May 3, KNH Acting Chief Executive Officer (CEO), Dr. Richard Lesiyampe, said patients have relied on outdated paper-based processes for over 125 years of KNH’s existence.

Lesiyampe said the manual process is no longer compatible with a modern healthcare system.

“The new system, known as Afya Apex, has been fully configured and customised by our own staff, including nurses, consultants, and other specialists, in line with clinical and operational processes, ensuring strong ownership and alignment with service delivery needs,” Lesiyampe said.

Kenyatta National Hospital Transformation Journey

Lesiyampe explained that KNH has unsuccessfully deployed three systems as part of its transformation journey since 2012.

He emphasized that the current rollout of Afya Apex will not fail and marks a decisive shift towards full automation and integration.

“Since 2012, the Hospital has unsuccessfully deployed three systems as part of its transformation journey. The current rollout of Afya Apex builds on this agenda and marks a decisive shift towards full automation and integration. This one will not fail,” he stated.

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Afya Apex System Rollout

Lesiyampe said the rollout began on April 15, 2026, and will be completed within 90 days.

He acknowledged that minor teething challenges were experienced, particularly in discharge processes, but they have now been resolved.

“The system has not collapsed; it remains operational and is stabilising as deployment continues,” he added.

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Delays in Services

Lesiyampe mentioned that the Hospital regrets any inconvenience caused by earlier delays in services, including patient clearance and billing.

He assured the public that patient care and safety remained the top priority throughout.

“Upon full implementation, KNH will deliver more efficient, transparent, and high-quality services at par with other digitised hospitals across Africa,” Lesiyampe said.

“We call on all patients and stakeholders to support this transition to ensure its successful completion. Any resistance to this transformation, whether from within or outside the Hospital, will be dealt with firmly.”

KNH Acting CEO Dr. Richard Lesiyampe, issued a statement on May 3 announcing that the hospital is rolling out a full transition from manual to fully digital systems across all operations. PHOTO/ Kenyatta National Hospital.