The Kenya Revenue Authority (KRA) has outlined five clearly defined steps taxpayers must follow when paying outstanding tax balances through its iTax system.
It said the process is designed to make payments smoother for taxpayers and simplify tax collection.
In a public notice issued earlier today, KRA directed taxpayers to begin by logging into the iTax portal.
Users are required to enter their PIN, National ID number, and password to access their tax accounts, from where they can proceed with the payment process.
After logging in, the taxpayer is then directed to choose Payments and then select Payment Registration.
In this step, most of the fields are auto-filled, and the taxpayer must check and confirm the accuracy before proceeding.
The KRA reminded that incorrect fields may lead to a delay in payment processing.
Third, there is payment details: this is where taxpayers have to provide the specific details, including tax head income tax, sub-head click on resident or non-resident, type of payment, tax period they are paying for, and finally the actual amount to be paid.
From there, click on add entry for this to be added.
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After submitting the above details, the taxpayer must select the payment method: here they can either pay using a bank nominated to pay tax or through mobile money services such as M-Pesa.
Using mobile money, taxpayers must use the correct Paybill Number and the Account Number displayed on the payment slip.
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After the payment is successfully made, it will reflect in the taxpayers’ iTax ledger and automatically update payment records, according to KRA.
The KRA further stated that by guiding taxpayers through the steps, it would improve users’ experience and promote the timeliness of tax compliance among the Kenyan populace.
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KRA process of paying the balance of tax and taxes on iTax. PHOTO/ KRA X.