The Higher Education Loans Board (HELB) is the body responsible for providing financial support to students at higher institutions in the form of loans, bursaries, and scholarships.

A scholarship is an award given to students to help them pay for their education.

Students in higher learning institutions who are dissatisfied with the loans or scholarships they receive can appeal for an increase.

However, the appeal is monitored by the Comparable Testing Instrument (MTI) score; therefore, it is improved from the initial application.

They are required to provide new and satisfactory information during the appeal process that will lead to an additional score adjustment if it affects the overall assessment of need.

In a moment where the student provides information that was initially submitted, the appeal request will not go through.

“This ensures that appeals are processed fairly and transparently, reflecting only new or previously unconsidered details in the scoring,” said the HEF.

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Reasons That May Lead to Successful Loan and Scholarship Appeal

• If the student was raised by a single parent and now deceased.
• When the father/mother is deceased.
• When the family is under the government of Kenya’s cash transfer program.
• When both parents are suffering from mental illness.
• A person with disability.
• When the applicant was sponsored in primary and secondary school.
• Loss of parental income.
• Unable to manage household contribution.
• Chronic medical condition within the family, either parent, applican,t or sibling.

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How to Appeal For HELB Loans and Scholarship

Applicant is required to open the Higher Education Financing portal and click on this link: www.hef.co.ke.

After the opening of the portal, register/sign in if already have an account with the credentials he/she used during the first application process.

Navigate the funds appeal tab.

Select Reason for review/appeal.

Attach the required evidence based on the reason in step 3 for verification.

Click the submit button after providing the required information.

Applicants can trace the loan appeal progress on the HEF portal.

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HELB Chief Geoffrey Monari at a previous event. PHOTO/ Daily Nation.