KeNHA Issues Fresh Directives to Transporters After Permit System Restoration

The Kenya National Highways Authority (KeNHA) has issued fresh directives to transporters after restoring its permit application system.

In a notice dated Wednesday, June 10, 2026, KeNHA announced that transporters can once again apply for permits through its online portal after the system was successfully restored.

“The Kenya National Highways Authority wishes to inform transporters that the permit application system has now been restored. You may now access permit services via the following link: https://permits.kenha.co.ke/,” read part of the notice.

KeNHA Restores Permit Portal

The authority said the portal has received a high number of applications since it resumed operations, with verification and approval teams working around the clock to process them.

KeNHA added that it is also carrying out system improvements and allocating additional resources to handle the demand.

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To help transporters and avoid delays in the approval process, the authority has granted a further 10-day extension for both expired permits and new applications.

Under the new directive, trucks operating with expired permits will be allowed to continue transporting the cargo specified in their permits until June 19, 2026.

KeNHA also extended the deadline for new permit applications, giving transporters until June 19, 2026, to submit their requests through the permit’s portal.

Transporters seeking clarification or assistance can contact the Authority through its toll-free line 0800 211 244, customer care number 0700 423 606, or email complaints@kenha.co.ke.

About the Authority’s Permits Portal

The KeNHA Permits Portal is the official online platform managed by the Kenya National Highways Authority for applying, processing, and managing road-related permits in Kenya.

Also Read: KeNHA Issues Fresh Directive Along Major Road Linking Two Counties

The portal allows users to apply for permits such as exemption permits for heavy or oversized loads, wayleave approvals, directional signage permits, and access road approvals.

Users can log in using their portal credentials or through eCitizen. The system enables online application submission, document uploads, application tracking, payment processing, and downloading of approved permits.

Users can apply for several permits through the portal, including:

Exemption Permits – Required for transporting oversized, abnormal, or heavy loads on Kenyan roads.
Directional Signage Permits – Approval for installing promotional or directional signs along roads.
Wayleave Approvals – Permits for laying utilities such as electricity lines, water pipes, sewer systems, and fibre-optic cables within road reserves.
Access Road Approvals – Permission to construct entry and exit points connecting private properties or developments to national roads.

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