Passport payment in Kenya takes place entirely through the government’s eCitizen platform after you complete your application. The Directorate of Immigration Services requires every applicant to submit Form 19, generate an official invoice, and pay through the system before proceeding to biometric capture. As a result, the process remains secure, traceable, and easy to follow.
Kenyans who apply for passports can track their passport collection status through official platforms provided by the Directorate of Immigration Services, Kenya. These platforms help applicants confirm each stage and plan collection without delays. First, applicants log in to the eCitizen Kenya portal using their registered credentials, then open the Department of Immigration Services section
There are situations where you may need to cancel a passport application after submitting it, especially if you notice errors in your details, submit more than one application, or change your travel plans before processing is complete. In Kenya, the steps you follow depend on whether you have already gone for biometrics. For a smooth