M-PESA, Safaricom’s flagship mobile money platform, is now processing approximately Ksh 100 billion every single day. The platform is also handling more than 500 million transactions daily, powered by an upgraded system capable of processing up to 10,000 transactions per second. Safaricom CEO Peter Ndegwa disclosed during the Connected Africa Summit held in Nairobi, where
When a subscriber of M‑PESA (operated by Safaricom) passes away without having left a clear PIN or instruction for their mobile-money account, the funds do not automatically transfer to family members or friends. Instead, the account is first frozen once Safaricom is notified of the death. If next of kin or an estate representative wishes
Safaricom has announced disruption in Fuliza loan deductions following what it described as a technical hitch in its systems. The mobile service provider confirmed the disruption, noting that the issue has affected customers relying on the popular overdraft service for daily transactions. The company assured users that engineers are already working to resolve the glitch
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