Safaricom PLC has provided an update on the planned M-PESA upgrade and associated disruptions. In a statement on Monday, September 22, Safaricom announced that the scheduled M-PESA system upgrade was successful, and all services have now been restored. Safaricom said customers can now access all M-PESA services, adding that it looks forward to serving all
Kenya Power has alerted customers that a planned M-PESA system upgrade by Safaricom will disrupt electricity token purchases and postpaid bill payments. According to the utility firm, the upgrade will take place in the early hours of Monday, September 22, 2025 (Sunday night), between 12:30 a.m. and 3:30 a.m. During this period, Kenya Power’s Paybill
Safaricom has announced a scheduled system upgrade that will result in a temporary disruption of all M-PESA services, including airtime purchases, for three hours on Monday, 22nd September 2025, from 12:30 a.m. to 3:30 a.m. In an official customer notice dated 19th September 2025, the telecommunications giant stated that the maintenance is part of its
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