Safaricom Explains Why Most Customer Data Bundles Finish Quickly

Safaricom has explained why customers may find their data bundles running out faster than expected, noting that some apps can continue using mobile data in the background even when they are not actively in use.

Customers can reduce this consumption by restricting background data, particularly for apps that do not require constant access to the internet.

For Android phones, users can go to Settings, select Apps, choose the app they want to manage, and turn off its background data usage.

On iPhones, users can go to Settings, select General, then Background App Refresh. They can then choose which apps are allowed to refresh in the background or turn the feature off entirely.

Restricting background data can help customers prevent apps from consuming their bundles when they are not actively using them, allowing them to get more value from their purchased data.

Update Apps Over Wi-Fi Only

Second, update apps over Wi-Fi only. Automatic updates through mobile data can consume large volumes without you realizing it.

Also Read: Safaricom Explains How to Reverse Airtime Bought by Mistake via M-PESA

As a result, you should ensure your phone updates apps only when you connect to Wi-Fi. This simple step can help you manage your data bundles better.

That’s all, and you’ll be good to go. By following these simple steps, you can reduce unnecessary data usage and take greater control of your mobile data.

Getting More Data Bundles With Safaricom Pata More

Ever heard of Pata More na Safaricom? This is the new customer value proposition that gives you additional benefits from products or services you already use.

Also Read: Safaricom Expands PATA MORE Campaign to Western and Nyanza Regions

Before, with one thousand, you could only get 10 GB for one month. Now, you can get 12 GB. Therefore, as you take control of your data, try out Pata More deals for better deals.

With these simple steps, you can manage how your phone uses data while also exploring deals that give you additional benefits. So, restrict unnecessary background data, update your apps over Wi-Fi only, and take control of your data bundles.

At the same time, try out Pata More na Safaricom for greater and better deals on products or services you already use. That’s all, and you’ll be good to go.

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A Safaricom retail shop and customer care desk in Kenya. PHOTO/ Safaricom FB