Safaricom has explained why customers may find their data bundles running out faster than expected, noting that some apps can continue using mobile data in the background even when they are not actively in use. Customers can reduce this consumption by restricting background data, particularly for apps that do not require constant access to the
Safaricom has explained how customers can reverse airtime bought accidentally from their M-PESA wallets, including cases where part of the airtime has already been used. The clarification comes after Kenyans raised concerns about mistakenly purchasing large amounts of airtime when they intended to send money through M-PESA. One customer contacted Safaricom on X after her
Safaricom has introduced new phone number ranges, giving customers more options to stay connected with the people and moments that matter to them. In a notice dated August 10, Safaricom stated that the new ranges come with prefixes 0118, 0119, 0140, 0141, 0142, 0143, 0180, 0181 and 0182. The move provides customers seeking new Safaricom
Popular Posts
