Passport applicants can track their application online through the eCitizen platform, as outlined by the Department of Immigration Services. Once submitting their application, the system allows them to monitor progress at every stage, from processing and vetting to printing and collection. By logging into an account and entering the required details, applicants access real-time updates
Replacing a lost Kenyan passport begins with a police report and ends with in-person verification by immigration officers, even though most of the process now runs through the eCitizen system. The Directorate of Immigration Services manages the process and requires applicants to follow a structured sequence of legal, online and physical verification steps before it
Kenyan citizens who need to renew an expired passport must apply through the Department of Immigration Services using the official eCitizen platform. Once a passport reaches its 10-year validity period, it becomes invalid for travel. Consequently, applicants must submit a fresh application for a new ePassport. Although many people refer to this process as renewal,
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