Kenya’s ambition to utilise artificial intelligence as a key driver of economic growth was highlighted as Safaricom PLC concluded its three-day Decode 4.0 summit at the Sarit Centre in Nairobi. The event, held from March 31 to April 2, 2026, brought together developers, innovators, policymakers, and global technology partners to shape the country’s digital future.
Telecommunication Company Safaricom has experienced an M-PESA service disruption following a surge of customer complaints, prompting the company to respond. X user Celestial Muse was among the first customers to express frustrations, saying, “Safaricom, why isn’t M-Pesa working, goosh?” While responding to this, Safaricom confirmed there is an issue affecting M-Pesa notifications and the technical
Safaricom has announced plans to introduce a new privacy feature on M-PESA that will limit the amount of personal information shared during Send Money transactions. In a statement issued on Wednesday, March 11, 2026, Safaricom Chief Executive Officer Peter Ndegwa said the feature will be rolled out by the end of March as the mobile
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