Sending money through M-Pesa creates a digital record of the transaction, but the record alone may not provide sufficient evidence in court. When a loan dispute reaches court, judges may look beyond the transaction itself to determine why the sender transferred the money and whether the recipient agreed to repay it. A recent Small Claims
Airtel Kenya has informed its customers of intermittent delays in the allocation of airtime and data bundles purchased through M-PESA. In a notice dated Wednesday, June 24, 2026, the telecommunications company said some users may experience delays after buying airtime or bundles using the mobile money platform. According to Airtel, it is working with the
Customers who use Safaricom can now sign in to the My OneApp on Airtel Kenya and other networks, as the telecommunications giant finally rolled out a fix that alleviates months of login struggles for diaspora and roaming customers. The update went live earlier this week where users who toggle between Safaricom and competing networks will
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