Airtel Kenya has informed its customers of intermittent delays in the allocation of airtime and data bundles purchased through M-PESA. In a notice dated Wednesday, June 24, 2026, the telecommunications company said some users may experience delays after buying airtime or bundles using the mobile money platform. According to Airtel, it is working with the
Customers who use Safaricom can now sign in to the My OneApp on Airtel Kenya and other networks, as the telecommunications giant finally rolled out a fix that alleviates months of login struggles for diaspora and roaming customers. The update went live earlier this week where users who toggle between Safaricom and competing networks will
Telecommunication Company Safaricom has experienced an M-PESA service disruption following a surge of customer complaints, prompting the company to respond. X user Celestial Muse was among the first customers to express frustrations, saying, “Safaricom, why isn’t M-Pesa working, goosh?” While responding to this, Safaricom confirmed there is an issue affecting M-Pesa notifications and the technical
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