Safaricom has launched a new M-PESA privacy feature aimed at protecting customer data by limiting the personal details shared during transactions. The feature, based on data minimisation principles, ensures that recipients only see partial details of the sender, including a masked phone number and two names instead of full identification. Speaking during the launch at
At times, users going about their daily activities may accidentally send money via M-PESA to the wrong Paybill number. This can cause distress, especially when the money was intended for urgent use. A Paybill number is a unique business number on M-PESA that allows customers to make payments directly to a company, organisation, or institution.
Safaricom has announced plans to introduce a new privacy feature on M-PESA that will limit the amount of personal information shared during Send Money transactions. In a statement issued on Wednesday, March 11, 2026, Safaricom Chief Executive Officer Peter Ndegwa said the feature will be rolled out by the end of March as the mobile
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