Safaricom has launched a major upgrade to its My OneApp, introducing new features designed to make the app faster, easier to use, and enhance the digital experience for customers in Kenya. The newest version of this app can be downloaded from the Google Play Store on Android phones or the App Store on iOS devices.
Customers who use Safaricom can now sign in to the My OneApp on Airtel Kenya and other networks, as the telecommunications giant finally rolled out a fix that alleviates months of login struggles for diaspora and roaming customers. The update went live earlier this week where users who toggle between Safaricom and competing networks will
One of the defining features of My OneApp, Safaricom’s new all-in-one platform, is its strong focus on security. From the outset, the app was designed using the Secure By Design principle, meaning safety measures were integrated from the earliest stages of development rather than added later. As a result, Safaricom introduced stricter login requirements compared
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