Safaricom is the largest telecommunications firm in Kenya, yet despite being a market leader, the firm does not act alone. Every part of the business, ranging from mobile phone services, internet connectivity, and even M-PESA, consumer information, competition, tax, and the environment, comes under the control of various regulatory agencies created under the laws of
Telkom Kenya Limited has recorded a sharp decline in its mobile customer base, losing more than 160,000 subscribers in the first quarter of 2026. According to data from the Third Quarter Sector Statistics Report for FY 2025/2026 published by the Communications Authority of Kenya, the active mobile subscriptions fell from 744,902 to 584,438, marking one
The Communication Authority of Kenya (CA) issued directive to all Critical Information Infrastructure (CII) providers in telecommunication sector to comply with new digital certification standards by January 1,2026. In a public notice, CA demands every sector in telecommunications industry to comply with its rules and regulations. This is line with the determination made by the
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