Kenya Airways has introduced a service that allows passengers to change their flights online if their flights are delayed or canceled. This service is free and does not cost anything extra; the airline calls it the Convenient Self-Rebooking service. Passengers can use this service through the Kenya Airways website and mobile app. However, passengers can
Kenya Airways has shared procedures for passengers to track and recover baggage that is delayed, lost, or damaged on its flights. Passengers must report missing baggage right away at the airport. Kenya Airways states, “Details of your baggage will be taken, and you will be offered immediate assistance.” Passengers will then receive a file reference
Kenya Airways now allows booking operations online and has compelled passengers to conduct all inquiries related to flight searches, seating arrangements and payments through kenyaairways.com. This development comes at a time when many travelers are opting for self-service solutions when planning and booking their international and domestic business and leisure journeys. Kenya Airways stated that
Popular Posts
